Senior System Administrator (hybrid)

Tandigm Health, a transformational leader in population health management, is looking for a Senior System Administrator in the greater Philadelphia area.  We offer a competitive compensation and benefits package and are proud to share a culture of diversity and inclusion.  

We are seeking an enthusiastic, highly skilled and dedicated Senior System Administrator to join our team.  In this role, you will be responsible for supporting and maintaining our environment based on Active Directory, hosting servers in Microsoft Azure, managing Microsoft 365 services including Office, SharePoint, Teams, Exchange/Outlook, OneDrive, Forms, and Power Automate, and actively participating in an on-call rotation for incident management.  You will possess strong technical expertise in system engineering, with a focus on Active Directory, Microsoft Azure, and Microsoft 365 administration. You will also effectively troubleshoot and resolve incidents, collaborate with cross-functional teams, and ensure high availability of critical systems.

• Manage and maintain Active Directory infrastructure, including domain controllers, group policies, and user account management.
• Deploy, configure, and maintain servers hosted in Microsoft Azure, ensuring optimal performance, scalability, and security.
• Administer and support Azure Virtual Desktop (for developers and business personnel) Microsoft Office 365 services, including SharePoint, Teams, Exchange/Outlook, OneDrive, Forms, and Power Automate.
• Monitor system performance, proactively analyze logs, and implement necessary optimizations to ensure high availability and reliability.
• Participate in an on-call rotation for incident management, responding to and resolving system-related incidents and service requests within defined SLAs.
• Collaborate with cross-functional teams to plan, implement, and upgrade system infrastructure components.
• Implement and maintain security measures, data protection, and disaster recovery solutions for the environment.
• Provide technical expertise, mentoring and guidance to internal teams and end-users on system related matters.
• Stay updated with the latest technologies, trends, and best practices in system engineering, Microsoft Azure, and Microsoft Office 365.
• Consistently exhibits behavior and communication skills that demonstrate Tandigm Health's commitment to superior customer service, including quality, care and concern with each and every internal and external customer. 
• Uses, protects, and discloses Tandigm's patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards and protects Tandigm assets from unauthorized access, disclosure, modification, destruction or interference. 
• Adheres to and responsible to abide by all information security policies, processes, and/or activities. 
• Reports security events or potential events or other security risks to the organization to management. 
• Performs additional duties as assigned

Required Qualifications:

Minimum

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience and/or professional certification).
• Proven experience as a System Engineer with expertise in Active Directory, Microsoft Azure, and Microsoft Office 365 administration.
• Strong knowledge of Active Directory infrastructure, including domain administration, group policies, and user/account management.
• Familiarity with HIPAA regulations and requirements in a healthcare or similar environment.
• Experience with deploying and managing servers in Microsoft Azure, including virtual machines and networking configurations.
• Proficiency in managing Microsoft Office 365 services, such as SharePoint, Teams, Exchange/Outlook, OneDrive, Forms, and Power Automate.
• Strong familiarity wit security best practices and data protection measures within Microsoft Office 365.
• Experience participating in on-call rotations for incident management.
• Strong troubleshooting and problem-solving skills in complex system environments.
• Excellent communication and collaboration abilities.

Preferred

• Relevant certifications such as MCSE, Azure, M365, Terraform, or related technologies.
• Experience with PowerShell scripting for automation and configuration management.
• Knowledge of hybrid cloud environments integrating on-premises and cloud technologies.
• Familiarity with infrastructure as code (IaC) methodologies and practices (Terraform, Ansible, etc.)

• Understanding of networking concepts, protocols, and services.

   

   

*COVID-19 Requirements: *

Candidates will be required to show proof of being fully vaccinated against COVID-19 upon commencing employment.  Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law.

Equal Employment Opportunities (EEO):

Tandigm provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

Search Firm Representatives Please Read Carefully:

Tandigm Health, LLC does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.