Overview

At Criterion Systems, we developed a different kind of business—a company whose real value is a reputation for excellence built upon the collective skills, talents, perspectives, and backgrounds of its people. By accepting a position with Criterion Systems, you will join a group of professionals with a collaborative mindset where we share ideas and foster professional development to accomplish our goals. In addition to our great culture, we also offer competitive compensation and benefit packages, company-sponsored team building events, and advancement opportunities. To find out more about how Criterion can help you take your career to the next level please visit our website: www.criterion-sys.com . Criterion Systems is a Military/Veteran Friendly Company therefore we encourage Veterans to apply.

Responsibilities

We are seeking a mission-focusedNetwork Administrator to support and contribute to our government customer’s success in Washington, D.C.!

Duties, Tasks & Responsibilities:

• Perform System patching and IAVA patches to network routers and switches.

• Perform IOS and Software upgrades.

• Draft Standard Operating Procedures (SOP) for network operations.

• Troubleshoot systems failures and accessibility problems within the network to our services.

• Monitor network performance, track usage and develop capacity planning reports.

• Make recommendations that enhance operational efficiencies for network monitoring, management, and overall operations.

• Use experience and knowledge articles to understand/implement potential workarounds.

• Update knowledge articles and handles "how to" questions.

• Support KM management by entering solutions into the Solutions database.

• Support engineering design data calls.

• Support new/enhanced network implementation, installation, and technical refresh projects within a site or locale.

• Preform Network ticket resolution.

• Support Network ticket closure across Network OPS staff to include:

• Complete initial categorization of Service Requests (type, sub-type, location device, priority, etc.)

• Use administrative access to the network to provision new switches, router, VLANs and Krypto.

• Use administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potential problems.

• Routing Service Requests to the appropriate organization required for incident resolution.

• Performs root cause analyses.

• Completes problem resolutions associated with incident ticket(s).

• May configure, deploy, manage, and maintain Network monitoring systems used by the technicians to ensure availability and overall performance of system and services.

Qualifications

Required Experience, Education, Skills & Technologies:

• Years of experience with one of the following:

• High School/GED plus nine (9) years of relevant experience

• Associate degree plus seven (7) years of relevant experience

• Bachelor's degree plus five (5) years of relevant experience

• Master's degree plus three (3) year of relevant experience

• PhD plus one (1) years of relevant experience

• IAT II

  Security Clearance Level:

• TS/SCI with ability to obtain a CI Polygraph or TS/SCI with CI Polygraph (preferred)

  Work Schedule:

• Full-time on-site

• Wednesday - Saturday, 1400 to 0000 (2:00 pm to 12:00 am)

• Local travel may be required at times

  Benefits Offered

• Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Tuition/Training Assistance, Parental Leave, Paid Time Off, and Holidays.

  Criterion Systems, LLC and its subsidiaries are committed to equal employment opportunity and non-discrimination at all levels of our organization. We believe in treating all applicants and employees fairly and make employment decisions without regard to any individual’s protected status: race, ethnicity, color, national origin, ancestry, religion, creed, sex/gender, gender identity/gender expression, sexual orientation, physical and mental disability, marital/parental status, pregnancy (including childbirth, lactation, and related medical conditions), age, genetic information (including characteristics and testing), military and veteran status, or any other characteristic protected by law. For our complete EEO/AA and Pay Transparency statement, please visit https://careers-criterion-sys.icims.com/.

Job LocationsUS-DC

ID 2024-3157

Category Information Technology

Type Junior