Description

We are seeking a diligent and detail-oriented AR and Collections Specialist to join our finance team. The ideal candidate will have a strong background in accounts receivable management and collections, with the ability to navigate complex customer relationships while ensuring timely payment and resolution of outstanding invoices. This role is crucial to maintaining healthy cash flow and minimizing bad debt exposure for the company.

Key Responsibilities:

• Accounts Receivable Management:

• Process and post customer payments accurately and in a timely manner.

• Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted.

• Monitor customer accounts for overdue payments and follow up with customers via phone, email, or mail to secure payment.

• Collections:

• Develop and maintain effective collection strategies to minimize outstanding accounts receivable.

• Contact customers with overdue accounts to negotiate payment plans and resolve payment discrepancies.

• Document all collection activities and update account status accordingly in the company's ERP system.

• Customer Communication:

• Respond promptly and professionally to customer inquiries regarding billing issues, account balances, and payment arrangements.

• Build and maintain positive relationships with customers to facilitate prompt payment and resolve any disputes or concerns.

• Reporting and Analysis:

• Generate regular reports on accounts receivable aging, cash collections, and bad debt reserves for management review.

• Analyze payment trends and identify areas for improvement in collections processes or customer credit policies.

• Credit Management:

• Evaluate creditworthiness of new and existing customers and establish appropriate credit limits.

• Monitor credit exposure and recommend adjustments to credit terms or limits as needed to mitigate risk.

Qualifications:

• Bachelor's degree in accounting, finance, or related field preferred.

• years of experience in accounts receivable management and collections.

• Proficiency in Microsoft Excel and experience with ERP systems (e.g., SAP, Oracle).

• Strong communication and negotiation skills with a customer-centric approach.

• Ability to prioritize tasks and work independently in a fast-paced environment.

• Knowledge of credit management principles and best practices.

  Requirements • Expertise in Accounting Software Systems

• Proficiency in Accounts Receivable (AR)

• Familiarity with Billing Functions

• Knowledge of Collection Processes

• Understanding of Credit and Credit Limits

• Experience in B2B collections

• Familiarity with Collections - Commercial

• Experience in Collections Management

• Ability to supervise and manage a team

• Excellent communication and negotiation skills

• Attention to detail and accuracy

• Ability to analyze data and make decisions based on data

• Ability to handle multiple tasks and prioritize

• Strong problem-solving skills

• Ability to work independently and as part of a team

• Strong ethical standards and high levels of integrity.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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