Job Summary

Main Responsibilities

• Provide guidance and consulting to Partners and Sales teams on Partner data collection processes

• Is responsible for end-2end Partner experience and operations execution on partner data reporting

• Lead tactical execution as the front line for partner inquiries and issue resolution

• Manage Partner onboarding to Amplify reporting requirements: deliver partner trainings on reporting rules, get partner sample file, provide consulting on various reporting and submissions options

• Manage Partner setup to report: validate sample files, work with Partners on required corrections, collect and update back-end masters with required info, agree on go-live reporting date

• Monitor partner submission status and work on improving reporting behavior, as needed

• Monitor partner submitted data quality and provide partner support in performing required corrections

• Analysis/Operational support for ad-hoc issues

• Metrics control and Reporting

KPIs control -KPIs on quality and response time

Implements corrective actions in case of deviations.

Supporting ongoing strategic projects by implementing, reporting and providing feedback.

Ensure 100% adoption of reporting tools.

Data quality assurance for the info filled in reports, other tools.

Education & Experience Recommended

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

• Typically has 4-7 years of work experience, preferably in sales, operations management, project management, process improvement, or a related field or an advanced degree with 3-5 years of work experience.

Knowledge & Skills

2-3 years work experience in Sales Operations, Supply Chain, or similar

Good knowledge of Microsoft Excel for data analytics

Exposure to/familiarity with e-commerce platforms preferred

Excellent time management.

Problems identification and strategic thinking. Solution oriented.

Bachelor degree.

Strong communication skills at any internal hierarchy levels as well as with customers/partners

Independent/self-starter methodology; mature business approach

Fluency in English and Spanish

Cross-Org Skills

• Effective Communication

• Results Orientation

• Learning Agility

• Digital Fluency

• Customer Centricity

COMPETENCIES:

(Behavior, attitude, capabilities)

Communication

Proactive

Good time management

Problem solving

Independent/ Self Sustained

Flexibility

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Equal Opportunity Employer (EEO):

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).