Remote in Nebraska or Iowa ONLY

Description:

Address policyholder service inquiries via phone and email, such as certification, billing, policy modifications, etc.

Document all customer interactions clearly and accurately in our systems.

Meet case volume targets as set by Service Leadership.

Exhibit professionalism in all phone and email communications.

Acquire in-depth knowledge of product, processes, and compliance standards.

Collaborate with teammates via phone, email, and Slack to fulfill service request and exchange knowledge.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.