Job Information
Intuit Instructional Designer in Mountain View, California
Overview
Come join our team as a Learning Experience Designer for Marketing & Communications Learning & Development. In this role, you will collaborate closely with key stakeholders throughout the organization to introduce new craft skills through personalized curriculum and other learning materials. Working alongside the Marketing & Communications L&D team and Subject Matter Experts, you will play a vital role in designing and accelerating the delivery of craft skill curriculum. Our team is driven, enthusiastic, and fosters a collaborative environment, dedicated to empowering M&Cs to provide exceptional customer experiences, drive business growth, and advance their careers. The ideal candidate will use human-centered design principles to create a diverse range of engaging, effective, and innovative resources for developing craft skills. They will also have a deep knowledge of adult learning theory and have expertise in instructional design tools and methods. Along with their technical abilities, the ideal candidate will excel in project management, communication, and have a “Day One” mindset characterized by a willingness to embrace change, take risks, and continuously learn.
What you'll bring
Minimum bachelor's degree and formal Instructional Design degree or certification preferred
5+ years of learning design experience for adults, preferably in a corporate organization
Ability to apply adult learning theory into relevant, engaging and delightful learning experiences
Strong ability to represent concepts, as well as summarize and communicate complex ideas into engaging curriculums that can be leveraged in the flow of work
Knowledge and practical application of learner-centered design
Proficiency with a variety of instructional and design tools including Articulate Rise, captivate, Degreed, Canva etc
Curiosity to discover, define, and validate the root cause of problems
Creativity to develop and deliver engaging, effective learning resources
Highly organized and communicative project management skills
An appetite for lifelong learning and a willingness to teach others
Demonstrated ability to operate independently and interact frequently with senior management to help set strategic guidance
Demonstrated experience with developing and accelerating work with GenAI
Gather the most critical information needed to recommend, develop, and implement a curriculum to train various roles in our community
Lead, influence, and impact people at multiple organizational levels
Conduct needs analysis, identify new learning resources, evaluate content, and determine ongoing maintenance requirements for program sustainability (technical support and content)
Think strategically in complex environments
Track and manage issues and risks consistently, transparently, and accurately; be bold and take immediate action to mitigate or remove them effectively
Establish strong relationships internally and externally to facilitate successful outcomes
Collaborate with partners and subject matter experts (SMEs) to provide demos, recorded lectures, and assist in building and reviewing eLearning content
Expert knowledge and extensive experience of L&D industry principles, standards, concepts, practices, and systems, knowledge of adult learning theory, instructional design principles (i.e., ADDIE, SAM), evaluation of learning (i.e., Kirkpatrick), and how to deploy
Proficient in Google suite, RISE, Articulate360, and Docebo tools for developing learning content
Strong experience using design thinking principles to understand customer needs, test and measure results is preferred
Proven track record of driving effective communications across all stakeholders, partners, team members to facilitate optimal collaboration and visibility, and accelerate decision-making across programs
Strong project/program management experience (i.e., prioritization, planning, attention to detail, organizational skills, and ability to manage multiple projects/tasks) exhibiting solid end-to-end thinking
Develops methods for the evaluation of program effectiveness, understanding analytics to assess and evaluate key
How you will lead
How you will lead
Learning Experience Innovator:
Leading initiatives that deliver curriculum from initial assessment to understanding the capabilities we want to build, identifying where we start, the plan to get there, and executing on that plan
Collaborating with multiple partners, including vendors, leaders, SMEs from the community and L&D team members to assess the current landscape and provide learning opportunities that will grow skills and knowledge in line with Intuit’s strategy and top priorities
Assess current learning materials and approaches, making recommendations to improve learner experience and increase speed to proficiency
Facilitating and coaching in either instructor-led workshops, seminars, or virtual sessions
Applies design thinking, and rapid prototyping to solve customer problems
Creates content and experiences that engage learners with varied learning preferences and accessibility, including relevant practice to help ensure application of learning
Influential Business Partner:
Builds strong, trust-based partnerships and creates inclusive environments by cultivating diversity of thought
Understands business strategy to deliver impactful learning offerings which accelerate Intuit’s Big Bets
Communicates effectively with a diverse set of stakeholders to influence learning and upskilling initiatives
Uses empathy and customer obsession to solve for stakeholder needs
Data and Technology Strategist:
Reads, works with, and analyzes data to make confident decisions that drive business outcomes
Ability to extract insights from data to optimize each step of the learning journey of our customers
Ability to use Data storytelling to effectively communicate insights from a dataset using narratives and visualizations
Awareness of One Intuit L&D Tech Stack and tool/capabilities availability to solve learner use cases (e.g. Degreed, Docebo, Credly)
Learning Champion
Promotes a learning and growth mindset that aligns with our Intuit values, to build a continuous learning culture
Responds and adapts to change through collaboration and experimentation
Provides learners the opportunity to develop new and expanded skills and celebrates learner achievement
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
Intuit
- Intuit Jobs