Job Description:

The Sprinkler Service Technician – Entry Level is an entry level position that is responsible for assisting with performing routine inspections, service and maintenance of fire sprinkler/standpipe systems and related equipment. On the job and classroom training programs provided to develop and promote field service technicians into licensed professionals.

Essential Job Functions:

Under the guidance of a Lead Technician, day to day duties will entail developing the following skills and procedures:

• Arrive at customers location ready to work at the scheduled time

• Interface with customers to explain work to be performed, address any questions or concerns in a knowledgeable and respectful manner

• Use iPad software to close out jobs and inspections (i.e. Accurately complete digital inspection forms, material entry, time recording)

• Provide accurate and necessary information on reports and deficiency forms

• Attend in-house safety training sessions and manufacturers' training as assigned and/or required

• Perform a wet system inspection; perform the main drain test, identify and test flow switches, tampers, water motor alarms, antifreeze loops, and perform a proper walkthrough inspection

• Perform a dry sprinkler inspection, including; properly trip test dry valve, identify/test/reset QOD's and air maintenance device, identify auxiliary drains, clean/reset dry valves, identify low air pressure switches, properly put system in service and identify correct types of air compressors

• Perform pre-action/deluge inspections including; properly identifying and disabling the systems, testing and resetting, identify mechanical, electrical op and auxiliary shutdown and properly put system in service

• Correctly identify and inspect standpipe including; identify class of standpipe and hose cabinet, properly test hose valves, test pressure relief, inspect and re-rack hose

• Conduct a fire pump test including; properly identify pump types, calculate actual flow GPM/hoses, use pitot, multimeter, tachometer, have knowledge of pump controller and the ability to graph pump curve

• Properly identify and test fire hydrants

• Become familiar with and learn NFPA 25 (sprinkler inspection code) and to troubleshoot wet systems, dry systems, pre-action systems and fire pumps

• Learn to properly and safely operate Rigid 300 machine (to thread and groove pipe) along with other power equipment

• Learn to identify proper head spacing

• Report all accidents, mishaps and/or customer complaints immediately

• Keep informed of new products and developments

Skills, Knowledge and Abilities:

• Ability to work independently with limited supervision

• Demonstrate integrity, honesty

• Mechanical skills and aptitude

• Proficient in basic computer skills

• Demonstrate problem-solving skills

• Strong communication skills (written and verbal). Able to interact with all levels being served

• Represent the company in a professional, credible manner in speech, written communications and appearance

• Able to adapt behavior to different people and situations. Be flexible by adjusting interpersonal approaches appropriate to the manager/employee

Experience/Education:

• Required: High School Diploma or Equivalent

• Required: Valid Driver's License and clean driving record

• Advanced Technical School training a plus

Physical Demands/Working Conditions:

• Regular and Timely Attendance

• Must be able to stand for long periods of time (up to 4 hours) without a break

• Position requires bending, twisting, stooping, climbing

• Must be able to lift 50 pounds frequently and up to 100 pounds occasionally

• Position requires pushing and pulling up to 25 pounds frequently and 40 pounds occasionally

• May be exposed to temperature changes, heights, small spaces including confined spaces

• Ability to distinguish colors and use hands for repetitive fine manipulation frequently

• Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

• Must pass initial and random substance abuse tests