BASIC FUNCTION

We are seeking a highly skilled and experienced Consulting Director of Solution Optimization within Health Language to lead the efforts for understanding the needs of our prospects and clients to ensure our products and solutions are positioned to address their data challenges. Health Language products are clinically data rich and can be effectively leveraged to maximize the efficiency, accuracy, and utilization of clinical data. As the Director, you will play a critical role in driving sales and services engagements to optimize clinical data processes, enhance data quality, and streamline data management workflows. You will collaborate closely with cross-functional teams to develop and implement innovative solutions that leverage data analytics and technology to improve clinical outcomes, drive operational excellence, and support organizational goals

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Strategic Leadership: Develop and execute a strategic roadmap for solution optimizations within Health Language, aligning with the organization's goals and objectives.

• Client Engagement: Lead efforts to understand the needs of prospects and clients, conducting thorough assessments of their data challenges and requirements.

• Solution Positioning: Ensure Health Language products and solutions are positioned effectively to address client needs, leveraging clinical data to maximize efficiency, accuracy, and utilization.

• Sales Support: Collaborate with sales teams to drive engagements and support sales efforts, providing expertise in solution optimization to prospective clients.

• Service Delivery: Oversee service engagements to optimize clinical data processes, enhance data quality, and streamline data management workflows for clients.

• Cross-functional Collaboration: Work closely with cross-functional teams including product development, marketing, and customer support to develop and implement innovative solutions.

• Data Analytics and Technology: Leverage data analytics and technology to develop and implement solutions that improve clinical outcomes, drive operational excellence, and support organizational goals.

• Team Leadership and Development: Lead a team of consultants, providing guidance, mentorship, and professional development opportunities to enhance their skills and capabilities.

• Performance Monitoring and Reporting: Establish metrics and KPIs to measure the effectiveness of solution optimizations, regularly monitoring performance and providing reports to senior management.

• Industry Expertise: Stay abreast of industry trends, best practices, and emerging technologies in healthcare and data management, incorporating relevant knowledge into solution strategies.

• Client Relationship Management: Build and maintain strong relationships with key clients, serving as a trusted advisor and ensuring their ongoing satisfaction with Health Language solutions.

JOB QUALIFICATIONS

Education:

• Bachelor's degree in health informatics, computer science, statistics, or a related field; advanced degree preferred.

• Masters or greater in Clinical Informatics or related discipline

Other Knowledge, Skills, Abilities or Certifications:

• Minimum of 10 years of experience in clinical data management, healthcare analytics, or related fields, with a proven track record of success in driving data optimization initiatives.

• In-depth knowledge of healthcare data standards (e.g., HL7, FHIR), regulatory requirements (e.g., HIPAA, GDPR), and industry best practices.

• Strong analytical skills and proficiency in data modeling, manipulation, and visualization tools (e.g., SQL, Python, R, Tableau).

• Experience leading cross-functional teams and managing complex projects in a healthcare or life sciences environment.

• Excellent communication, interpersonal, and leadership skills, with the ability to influence stakeholders at all levels of the organization.

• Certified Health Data Analyst (CHDA), Certified Clinical Data Manager (CCDM), or similar certifications are a plus.

TRAVEL REQUIREMENTS

• Up to 25%

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.