Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital (‘Divested Group’). By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company. In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies.

THE ROLE AND RESPONSIBILITIES

• To process the UK payrolls and HRIS tasks/activities by meeting the obligations such as TAT & accuracy levels as specified.

• To provide an effective and efficient UK payroll and/or HRIS service to customers, ensuring the accurate and timely payment of their employees’ salaries

• Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty

• To proactively seek learning opportunities to develop and maintain good knowledge of Alight Solution’s systems, clients and workflow and processing procedures.

• To take an active part in promoting your own training and development in all areas.

• To own and manage the quality and accuracy of operational task of the team.

• To support and help facilitate 100% SLA attainment for the team through effective WFM.

• Be a SPOC to the clients (Internal / External)

• Be the Innovation champion for the process and team.

Production

• Responsible For Processing and Meeting Targets Given for the Same

• Responsible For Second Level Verification of Data If Required

• Providing Feedback on Quality Issues Found During Audits

• Responsible for timely escalation of production related issues

• Responsible For Maintaining Accuracy Prioritizes, allocates and actions daily tasks to be accomplished to meet SLA

• To build and nurture constructive relationships with the onshore team and internal colleagues from other business areas and to contribute to team efforts, team meetings etc.

• Ensures that team members get data required, in right format and in time to complete payrolls to agreed deadlines

• Calculates, prepares and transmits manual payments and third-party disbursements • Coaches and advises team members on Systems and PC usage

• Suggests ways in which systems and procedures can be improved to enhance the business.

• Updating Process Related Reports and Documents

Compliances

• Ensuring ISMS Compliance of the Team

• Adhering To Company Policies, Rules and Regulations

• Following Quality Processes Thoroughly - Checklists, Standards Etc. On Process

• Adhering to Work Timings, Leave Schedules

REQUIREMENTS

• 2 -5 years' experience in UK Payroll

• PC Literacy - Word and Excel (Basic Level)

• Graduate from any stream / Diploma Holder

• Good technical knowledge of UK payroll and UK payroll systems

• Track record of face to face, telephone and written contact with customers

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight_Benefits

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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About Alight Solutions

Alight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents. Our Alight Worklife® platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Worklife is transforming the employee experience for people around the world. With personalized, data-driven health, wealth, pay and wellbeing insights, Alight brings people the security of better outcomes and peace of mind throughout life’s big moments and most important decisions. Learn how Alight unlocks growth for organizations of all sizes at alight.com .

Our values are the essence of who we are:

Champion people. We are empathetic and have created a place where everyone belongs. And we win together.

Grow with purpose. We are inspired by our higher calling. We fail forward and choose progress over perfection. We are brave, show grit and grow our whole selves.

Be Alight. We are a beacon that empowers others. We act with integrity and are real. And we find ways to add joy.

Our Colleague Experience

At Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life.

We understand the powerful human connections that create success for organizations. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience.

Are you interested in helping us shape the future of work and life for organizations, people and their families? If so, you've come to the right place.

Help us reimagine how people and organizations thrive!

Our story starts with a simple, universal truth: Every business is a people business. We are Alight Solutions. Reimagining how people and organizations thrive.

@AlightSolutions