Job Description:

The National Association of Insurance Commissioners (NAIC) has an exciting opportunity for a Member Services Intern. This internship provides an opportunity to participate in the NAIC’s Member Services, Meetings and Events, and Education and Training business units. We are looking for a team member who would enjoy working for an organization that strives every day to support the public good and make a difference.

This is a hybrid internship located in the NAIC’s Town Pavilion office.

Responsibilities include:

• Maintains complete and accurate assigned Member Services records. Confirms names, titles, contact information, etc. prior to distribution or posting. Contributes to improved organization and process best practices for tracking and maintaining data.

• Maintains Member Services SharePoint sites and documents. Posts content on the Committee Support Staff Resources page and other Member Services SharePoint pages.

• Tracks and manages committee activity to ensure an accurate and complete record of all committee activity on the public website and in the NAIC Proceedings.

• Tracks minutes production and Member Services projects.

• Provides administrative support including handling email, phone calls, and scheduling meetings.

• Assists with projects such as coordinating with the copy center to print and ship materials, maintaining member and regulator contacts in the Insurance Department Directory (IDD), posting materials for monthly member calls or national meetings, and scheduling Webex meetings.

• Assists with special requests as assigned by the Assistant Director of Member Services and Engagement, and collaborates with other NAIC team members as needed.

Skills and Abilities:

• Excellent customer service

• Writing, and proofreading skills

• Ability to learn and navigate new computer programs/applications

• Experience working with Adobe Acrobat, MS 365 apps including Word

• Experience working with a collaboration software such as SharePoint or Google Docs

Requirements:

Hybrid schedule, two days a week in office

Monday – Friday, 20-25 hours per week , flexible schedule to accommodate classes.

Minimum duration of six months

Compensation: $15.00 an hour

Interested in learning more about the amazing benefits the NAIC offers? Visit our Benefits (http://content.naic.org/about/benefits) page for more information.

The NAIC is proud to be an Equal Opportunity Employer

Applicants for all positions are considered without regard to age, race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin or ancestry, marital status, pregnancy, genetic information, military or veteran status, disability, or any other basis protected by applicable law.

LEARN MORE ABOUT THE NAIC

Company Overview

The National Association of Insurance Commissioners (NAIC) is a member-focused, non-profit Association supporting state insurance commissioners, and their departments, to effectively regulate the insurance industry and protect consumers. Headquartered in Kansas City, New York, and Washington DC, our 150-year-old Association offers the coordination of expertise in policy and regulation among state departments, data and technology, financial regulatory support, training and education, and resources for ongoing collaboration among the states and jurisdictions.

Diversity Statement

Our member-driven Association supports the dynamic and diverse needs of state regulatory agencies and the consumers of insurance products and services. Through our ongoing commitment to Diversity, Equity, and Inclusion, we believe our employees provide a wide range of experience and expertise to generate better ideas and solve complex problems consumers and our members face as insurance products and regulations evolve over time.

Guiding Principles

• We put customers first

• We are committed to continuous improvement

• We succeed by working together

• We do what it takes to get the job done

• We communicate often

• We treat colleagues with respect and honesty