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SMG PARTNERS-ARAMARK FACILITIES(NRG Park - ASM Global) Intern, Technical Services (NRG Park) in Houston, Texas

**[Summary [ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Intern at NRG Park in Houston, Texas. NRG Park is in the fast lane for opportunity and excitement. We are a one-of-a-kind premier facility with four major venues within one giant park. NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and the Houston Livestock Show and Rodeo), NRG Astrodome (The Astrodome), and NRG Arena. We are seeking a dynamic Information Technology Intern to work alongside our team! You will work closely with the IT team to support technology infrastructure, systems administration, troubleshooting, and end-user support. [Interns are expected to work a minimum of twenty (20) to twenty-five (25) hours per week with up to a 1-year commitment and must be currently enrolled in at minimum of a 2-to-4-year program.

[Essential Duties and Responsibilities [Include the following: ]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}**

Assist the IT team in the maintenance and support of technology infrastructure, including hardware, software, networks, and servers.

Collaborate with IT personnel to respond to user requests for assistance, troubleshoot problems, and help develop solutions.

Assist with the installation, configuration, and maintenance of computer systems, and software applications.

Participate in IT projects, such as system migrations, software deployments, and network enhancements, under the guidance of IT professionals.

Support PC hardware components, desktop operating system software, and application software.

Perform minor repairs to equipment and arrange for other servicing needs.

Identify and report system issues to IT Manager. Monitor and test resolution for those issues escalated to IT Manager.

Assist with monitoring of backup systems and other procedures to ensure data security and recovery.

Monitor Network Switch equipment and enable/disable ports as needed.

Support FileMaker Database users.

Patch copper and fiber network patches as necessary to extend services where needed.

Assist in maintaining documentation and inventory of IT equipment.

Stay informed about emerging technologies, industry trends, and best practices in IT support and services.

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