IT’S Fun, IT’S Flexible, IT’S Entertaining, IT’S Bringing the Fun Back into Retail

Want to be part of a fast-growing and SWEET company? Join the team at our Home Office located in Downtown Fort Lauderdale! The position is a hybrid role. Come join the fun!

Who we are...

IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar.

There are three major things that differentiate IT’SUGAR from other candy retailers. One is the product – an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance – full of bright colors, loud music, and lighthearted rebellion. Third is the people – passionate, optimistic, and energetic.

The Logistics Manager will be the ultimate mastermind behind ensuring our delicious treats travel from point A to B to C (and sometimes D) without turning into a sticky mess. This crucial role is a multi-faceted blending of strategic oversight with hands-on operational execution, ensuring that our logistics network operates smoothly, efficiently, and adaptively to meet the needs of a rapidly changing company and retail landscape. This position will truly own the movement of all products by partnering with internal and external cross-functional teams, with an ultimate goal of efficiency and economies of scale. A strong understanding of the ins and outs of our 250+ Supplier Partner network will be vital to ensure our supply chain remains steady and free of obstacles. The Logistics Manager will not just join our team, they’ll enhance it. Their passion for logistics, combined with a love for the sweeter side of life, will help foster an environment where work is fun and creativity and an entrepreneurial spirit is celebrated.

What you’ll do? IT’S E xciting!

Strategic Planning and Network Optimization

• Create comprehensive logistics strategies that optimize movement of products from 250+ vendors to over 120 individual locations.

• Partner with individual store locations to understand the most effective last-mile solutions.

• Analyze and optimize the distribution network to ensure efficient flow of goods.

• Aggressive focus on complex destinations requiring 3PL consolidation (i.e. Hawaii, Canada) including assistance with providing all relevant product information to process through customs.

• Be a key partner in Buyer/Planner/Supplier strategic partnerships ensuring economical pursuit of bringing key brand stories to life.

• Identify and engage with strategic partners and vendors who can offer innovative logistics solutions of capabilities enhancing scalability of the chain.

Communication and Coordination

• Facilitate effective communication between supplier partners, internal purchasing teams, and store operations ensuring alignment of logistics operations with overall business goals.

• Coordinate special logistics requirements as required.

• Strong risk management, contingency planning and troubleshooting abilities minimizing disruption to Store Operations.

• Actively participate in cross-functional team meetings and assignments as required.

Vendor and 3PL Partnership Management

• Serve as the primary freight-related point of contact for all dropship vendors.

• Ensure all supplier partners meet shipping, packaging, and delivery standards.

• Select and manage 3PL logistics providers for specific regions, ensuring they align with the company’s logistics strategies and cost targets.

• Assist in contract negotiation and service level agreements to maximize value and efficiency Lead all import-related activities in partnership with Buying, Planning, and Supplier network.

• Regularly audit all freight-related expenses for the company, including the sharing of ongoing freight costs from various sources down to the vendor/store level where possible.

Operations and Process Improvement

• Develop, maintain SOPs and provide oversight of each functional process.

• Oversee the entire dropship process, from order placement to delivery ensuring timely and accurate fulfillment of orders to all stores.

• Continually assess and improve logistics processes, leveraging technology and innovative solutions to reduce costs and improve service levels.

• Lead product flow into and out of new and closing stores, respectively including extensive partnership with New Store Opening (NSO) and Store Closing Teams.

• Drive overall company freight costs down through a variety of strategic and tactical efforts.

Regulatory Compliance and Inventory Control Partnership

• Ensure all logistics operations comply with all local, national, and international regulations, including customs regulations for international shipments.

• Implement a strategic approach to customs compliance, staying ahead of regulatory changes and ensuring accurate classification and valuation of goods.

• Implement quality control measures to ensure the integrity of goods received from suppliers and 3PL partners.

• Integral partner in all of the company’s physical inventory events, playing a vital role in purchase order clean-up prior to physical counts.

• Develop and maintain comprehensive disaster recovery plans for the logistics network, ensuring rapid response capabilities due to natural disasters, geopolitics events, or major supply chain disruptions.

• Manage all freight claims and dispute scenarios through to resolution.

Technology Integration and Data Analysis

• Implement and utilize logistics and supply chain management software to streamline operations – this may include research and recommendations of new solutions.

• Deploy tracking and analytics systems to monitor the status of shipments, enhancing visibility and predictability within the supply chain.

• Analyze company logistics performance including development of KPIs to identify trends, bottlenecks and opportunities for improvement.

• Report on logistics KPIs to senior management.

• Stay abreast of emerging logistics technologies and practices including generative AI for predictive logistics.

• Monitor logistics costs, including shipping rates and 3PL fees, working to optimize and reduce expenses without compromising service quality.

What you need to join the fun! (besides SUGAR)

• MUST have 3+ years of Freight Management experience, preferably in a retail environment.

• MUST have International/Remote (non-contiguous US) shipping experience.

• A deep understanding of freight management, drop-shipping and warehouse operations.

• Experience with transportation of perishable/heat-sensitive products is recommended.

• Experience with 3PL warehousing is strongly preferred.

• Advanced Microsoft Office skills (especially with MS Excel) are required.

• Bachelor’s Degree in Logistics/Supply-Chain Management, Business Administration is preferred.

• Strong communication skills both written and oral to all levels of the organization.

• Strong ability to think and react in a high-energy, fast-paced, growing environment.

• Strong analytical and problem-solving skills, with an attention to detail.

• Strong interpersonal and organizational skills.

• Self-starter with strong judgment.

• Truly embody all IT’SUGAR Core Values.

  What’s in it for you? IT’S Even Sweeter

• Medical, Dental, Vision

• Paid Time Off

• Health Savings and Flexible Spending Account

• 401k with company match

• Hybrid Work Schedule

• 30% Employee Discount

• Perk Spot (Discount travel, events, etc.)

• Fun at Work! Socials and Happy Hours Monthly

• Career Growth Opportunities

  Let’s get Social! IT’S Cool

• Website: www.itsugar.com

• Facebook: www.facebook.com/itsugar

• Twitter: www.twitter.com/itsugar

  Join us in bringing the Fun Bac k into Retail!