Job Description

Work Arrangement:

• This role is categorized as onsite. This means the successful candidate is expected to report to Clawson, MI on a full-time basis.

• This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

The Role:

The Customer Care and Aftersales (CCA) Global Labor Time department is seeking a Program Foreman to become part of the team. This position is responsible for vehicle validation and time studies for published mechanical service procedures. It involves working closely with the Mechanical Service Information Development and Validation/Labor Time Technicians to ensure all service procedures are valid, optimized, and time studied. The position will also require individuals to create timing and analyze incidents per thousand vehicles to prioritize Technician workload.

What You’ll Do:

• Assist with vehicle forecasting/ordering/scheduling

• Prioritize and work with peers to schedule technician workload

• Initiate change requests for service procedures and labor times

• Take ownership of vehicle program launch timing and quality of labor time guide

• Escalating concerns and optimizations within service procedures

• Create and document feedback to Mechanical Service Information Team

• Lead program check-in meetings and program deliverable timing

• Single point of contact for labor time related issues (Problem Tracking and Resolution)

Additional Job Description

Your Skills & Abilities (Required Qualifications):

• Strong automotive technical knowledge (e.g., ASE certification, dealership technician experience, automotive technology certificate, ASEP Program graduate)

• Two-year associate degree in automotive field or combination of equivalent training and relevant automotive experience

• Minimum of 3 years of proven experience

• Strong understanding of Microsoft Office Products

• Great Teammate, with excellent organization and interpersonal skills

• High Initiative

• Ability to analyze data. (See trends, use for decision making)

• Strong organizational skills

• High level of interpersonal and communication skills

• Ability to work collaboratively or independently in a production-based environment with alignment to delivery schedule timing

What Will Give You A Competitive Edge (Preferred Qualifications):

• Automotive ASE/State Certifications

• Data Analytic Experience (e.g. Failure rates)

• Project Management Experience

• Knowledge using CAD visualization techniques

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

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About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:

• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;

• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;

• Company and matching contributions to 401K savings plan to help you save for retirement;

• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;

• Tuition assistance and student loan refinancing;

• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.​

We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:

Our Company (https://search-careers.gm.com/en/working-at-gm/)

Our Culture

How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)

Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.

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The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.