Description

Global Operations Learning and Development is looking for a Technical Instructional Designer (Tech ID) to join the Associate Training Automation (ATA) team to help develop and build innovative and scalable learning products for associate process path training. In this role you will leverage think big, invent and simplify, strive to be earth’s best employer to deliver results for our tier 1 associates and operations business.

ATA needs tech-ID’s who are proficient in Storyline, JavaScript, HTML, and CSS and are comfortable partnering with Software Development Engineers (SDEs) and other technical roles to deliver integrated learning solutions. The ID will partner with with multiple stakeholders from various countries and be an active participant in the analysis, build, pilot, launch, maintenance, and versioning process of the product build.

The ability to travel once per quarter as needed is required.

Key job responsibilities

• Work with other IDs on a team to develop and design learning content using Articulate Storyline 360

• Build instructor led and self-paced trainings

• Utilize needs analysis to identify learning objectives and create engaging

• Interpret data trends to adjust content

• Write clear and concise standard work for ID processes

• Engage with stakeholders to gather understanding of learning objectives and present solutions

• Manage project tasks and milestones within standard project management platform

• Provide well written monthly updates on content progress

About the team

Associate Training Automation (ATA) is part of Global Operations Learning and Development. ATA has its own unique role in not only delivering process path training for millions of L1s, but doing so in a way that lends to making Amazon the Earth’s Best Employer. Beyond ensuring that associates know how to execute their responsibilities, process path training is pivotal in creating confidence, as well as psychological and physical safety. With this focus, ATA's mission is – “To help each associate be successful in their work by providing a world-class process path learning experience."

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Bellevue, WA, USA | Chicago, IL, USA | Herndon, VA, USA | Nashville, TN, USA | New York, NY, USA

Basic Qualifications

• Bachelor’s Degree in the instructional technology, educational technology, organizational development, or related fields

• At least 3+ years of work experience in the field of instructional design

• 3+ years advanced experience with Articulate Storyline

• Experience developing self-paced eLearning curriculum, storyboards, job aids, online tutorials, and assessments

• Ability to absorb complex information efficiently and quickly, and explain complex ideas relatively simply to non-experts in a way they can interpret the information

• Capable of managing multi-channel tasks, adjusting priorities in response to scheduled commitments to customers, and resourcing constraints across stakeholder teams

• Coding skills – experience developing websites, apps, or other digital products using HTML, JavaScript, CSS, and/or other related languages

• Experiencing using Microsoft Office Suite (PowerPoint, Word, Excel, Outlook)

Preferred Qualifications

• Master’s Degree in a related discipline (instructional design or adult education)

• Industry certifications in instructional design, curriculum development, performance improvement, project management, or content-specific certifications as appropriate (CPLP, CPT, etc.)

• Project management experience including planning work, managing details, keeping multiple tasks/projects on track, time management, and doing whatever it takes to deliver results

• Excellent group facilitation and content delivery skills

• Excellent verbal, written, and interpersonal communication abilities

• Ability to influence and partner with different levels of the organization to achieve results

• Experience with Testing or Validation processes and procedures, including end-to-end system integration

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.