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Twin River Management Group, Inc. dba Bally's Pool Lead Attendant/POOLL005351 in Biloxi, Mississippi

This Position is for a Pool Lead Attendant with a company located in Biloxi, MS.

 

Job Summary: This position maintains daily operations of the pool ensuring guest comfort and safety.

 

Duties and Responsibilities:Enhances the guest experience by providing exceptional service. Ensures that incoming phone calls are answered according to standard. Disseminates pertinent information to guests. Receive Towels from loading Dock. Pick up all dirty towels left by guest. Stock towels at Platinum tower. Greets and interacts with guests. Issues pool towels. Ensures that an ample number of pool towels are available at all times. Set up and Break down of Cabanas. Clean Cabanas; mop, trash, refrigerator. Straighten the out of place LOUNGE Chairs and set the backs down. Records the number of pool guests visiting per hour, recording data. Escorts guests to lounge chairs pointing out various points of interest (i.e. restrooms, showers, cabanas, restaurants, etc.). Enforces pool policies, rules and regulations on a consistent basis. Restricts pool to registered guests. Performs various maintenance duties as directed to maintain a clean and safe facility. Notifies Management to inclement weather or extenuating circumstances. Notifies management of any Biohazards and or Security issues. Skim Pool & Monitors deck cleanliness throughout shift; pick-up trash/debris as necessary. Receives cash bank from cage. Follows cash handling procedures. Promotes safety awareness to minimize injuries. Resolves guest issues. Adheres to department and property policies and procedures. Resolving guest & employee issues.

 

Qualifications: High school diploma or GED. Ability to work with exposure to outside weather conditions including heat, humidity, sun, wind and rain. High energy level. Excellent non-verbal communication skills -- good posture, able to establish eye contact, and positive body language. Must project a professional and positive image. Ability to handle and carry out instructions. Must be able to maintain composure under stress in a fast pace work environment. Must be able to stand for long periods of time. Ability to work a flexible schedule. Excellent interpersonal skills. Must be able to communicate clearly and effectively with all Hard Rockers and guests.

Basic reading skills. Ability to understand and promulgate written memos, instructions, regulations.. 

Benefits: To be further discussed with employers.

 

AAP/EEO Statement: Equal Opportunity Employer - We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

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