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HEALTH AND HUMAN SERVICES COMMISSION Manager IV in Austin, Texas

Job/Position DescriptionThe Learning Resource Network (LRN) Training Delivery Manager performs highly complex managerial work by administering the daily operations and activities of the Training Delivery Team. Work involves establishing goals and objectives; developing guidelines, procedures, policies, rules, and regulations; developing schedules, prioritizing training delivery needs, and standards for achieving established goals; coordinating and evaluating the ongoing delivery of training activities across the system; utilize data-driven strategies to determine employee training; and develop dashboards/metrics to identify trends and effectiveness. The training delivery manager works directly with Associate Commissioner for Strategic Operations, Learning Systems and Design Manager, Leadership and Innovation, HHS business owners, and stakeholders to deliver system-wide training initiatives, including manager training, professional development training for all employees, HHS systems training, legislatively mandated training, trainings as the result of an audit and training identify as the result of a needs assessment. The Training Delivery Manager is also responsible for managing the training budget, monitoring budget expenditures, planning, assigning, and supervising the work of others. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.Essential Job FunctionsAttends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.Manages the daily activities of the training team by coordinating, implementing, and providing ongoing delivery of training for HHS system employees; establishes goals, objectives, and training plans that support overall team strategies for trainer development; plans, develops, and approves schedules, priorities, and standards for achieving goals, and conducts annual performance evaluations for program area employees. (20%)Develops and implements department guidelines, techniques, and standard processes for training coordination and delivery to ensure consistency within LRN policies and procedures and industry standards; ensures policy, procedures, and processes are accurately implemented into agency's mission by providing routine feedback to the training delivery team; and ensures instructor-led courses align with LRN Strategic Plan. (20%)Observes active trainings on a semi-annual basis for each course to ensure trainers follow curriculum and deliver content based on adult learning and classroom management principles and techniques; implements trainer development plans to ensure consistency of content delivery; develops, reviews, and maintains fiscal year training calendar; maintains digital course catalog and coordinates implementation of new courses through an internal pilot, external pilot, and train-the-trainer session. (20%)Attends innovative and modern training workshops/conferences for professional development; implements internal training sessions for LRN training staff on new training techniques and topics; and conducts quarterly trainer sessions to enhance new skills related to modern training techniques and new classroom techniques adding innovative options to training program; Attends manager and leadership development trainings for career development on a quarterly basis; collaborates with other agencies on a annually basis to help identify and review training programs that introduce the latest innovative training t https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=604756 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.

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