Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

• The Supervisor, DSD Delivery role is a front-line leadership role that is responsible for day-to-day tactical execution of branch operations and its broader CS&L strategies in relation to our delivery business. The Supervisor, DSD Delivery is responsible for effectively driving execution against all core KPI’s. Additional responsibilities: Being directly engaged with the delivery drivers – provide ongoing coaching, working with customers, and managing the standard work processes for IDSD Delivery Pillar, while optimizing service and ensuring cost management. The Supervisor, DSD Delivery will act as the Driver Methods Lead supporting the first level of DMS meeting in the field. Scheduling routes to Drivers and ensure compliant with HOS/DOT (breaks, hours, etc.)

• KPIs: Driver Safety incidents/accidents, DUPH, OT%, Driver review and management of high-risk drivers across the branch.

• Secondary KPIs: ePOD %, outbound reporting completion (LPN work), pre/post trip compliance, % HCC usage, OTD, indirect hours (non-productive), Driver Methods %

How you will contribute

You will:

• 1.Manage day to day plans including order/route management, inventory management, employee performance, and daily communication with internal/external customers and stakeholders. 2.Drive key KPIs under main categories of (1) Safety, (2) Service, (3) Cost, and (4) People.

• 3. SAFETY : Responsible for driving plans that reduce branch incident/accident rates, ensuring a successful roadside inspections, holding monthly safety/SHAPE meetings, ensuring effective and compliant pre and post trips inspections, and conducting a successful branch safety audit.
• 4. SERVICE : Responsible for ensure accurate order fills (Target TQA / WalMart ASN order accuracy reports), and route compliance and on time deliveries at the store level. Participates in cross functional meetings with Demand/Fulfillment Planning, Retail Teams, Customers Teams, and HQ Support including LPT meetings, District Sales meetings, and Retail X meetings.
• 5. COST : Driving lowest cost per case in delivery operations by executing against annual productivity plans, lean six sigma/BPE projects, maintaining the loss prevention network regarding waste and employee performance management.Identify supply chain opportunities and ensure issues are addressed in strategic and tactical plans.
• 6. PEOPLE : Source, onboard, and develop direct reports and branch teams in multiple settings (classroom, OJT, Work-with, etc..) across entire delivery operation (delivery, cross-dock). Coach direct reports in order to create and execute development plans and support individual career goals. Manage local hourly employees (Union and Non-Union) including coaching, developing and disciplining and developing relationship with local labor unions.

What you will bring

1. Front line leadership experience managing hourly union/non-union employees

2. Enhanced skills related to branch management & DSD processes and procedures.

• People Development, team building, and customer orientation

Internal:

• Local Branch Teams (Director, DSD Logistics; Manager, DSD Logistics; DSD Inventory Specialist; DSD Logistics Coordinator; Hourly Employees)

• People Team (People Leads; People Lead Specialists; People Experience Advisors)

• Employee Relations & Labor Relations

• Demand Planning/Fulfillment Teams (Biscuit Inventory Planner, Regional Demand Planner)

• Retail Sales Teams (Regional Directors of Retail, District Managers, Retail Merchandising Supervisors, Sales Reps, Customer Category Managers)

• HQ Support Functions (Wilkes Barre Support Services, Customer Care, Routers, Processors, Continuous Improvement/Business Process Excellence Teams, LogOps Teams, MTEC Transportation Team)

External:

• Fleet/Equipment Maintenance Providers

• Vendors (Facilities Maintenance, Operating Materials, etc…)

More about this role

Education / Certifications:

• Educational background in business, logistics, or related field (recommended but not required)

Job specific requirements:

• 2-5 years of field logistics experience

Travel requirements: 30%

Work schedule: M-F

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz , Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

Job Type

Regular

Warehousing & Logistics Operations Management

Customer Service & Logistics

At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum

Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.

Join us and Make It An Opportunity!

Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.