Are you interested in working in a dynamic environment that offers opportunities for professional growth and new responsibilities? Are you interested in helping clients drive alignment with their business, improve organizational and human resource performance and establish a culture focused on adding business value? That is what the new generation of human resource transformation is all about. If you are seeking a role that offers you the opportunity to advise Government and Public Services (GPS) clients through critical and complex issues, while allowing you to develop personally and professionally, consider a career in Deloitte's Human Capital practice.

Recruiting for this role ends June 30th, 2024.

Work you'll do

As a Training and Development Specialist for our federal sector client, you will:

• Provide systems administration for Learning Management (LMS) and Learning Content Management System (LCMS) application

• Set up pilot/training regions for training including maintaining or reloading training data and provide training to new administrators

• Develop and maintain training curriculums, training materials, and training plans for various employee groups

• Develop task plans and understanding best practice frameworks, and key performance metrics

• Work with vendor or other experts to report issues that require vendor resolution

• Capture screens to develop and create user documentation

• Update and maintain community for administrators

• Document helpdesk inquiries, creating issue tracking reports and tracking trends

• Assist users of all levels with access issues and reset passwords as needed

  The team

Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

The Workforce Transformation (WFT) offering helps clients consider how work, workforces and workplaces need to be reimagined in the service of future business strategy. We collaborate with clients to evaluate the nature of work, how the composition of the workforce will evolve to meet business needs, and how to activate next generation leaders, learning, skills, and incentives for the future.

Qualifications

Required:

• 6 years of experience in LMS/LCMS administration and helpdesk support

• Experience with providing training & development services to a federal sector client

• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

• Must be able to obtain and maintain the required Public Trust clearance for this role

• Bachelor's Degree or equivalent experience

  This position is for our Washington, D.C. office. We operate in a hybrid work environment, and Deloitte professionals are expected to collocate in the office or client sites up to 50% of the time (2-3 days per week).

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.