The opportunity: In your role as Assistant Operations Manager, you will be directly responsible for managing all day-to-day operations of the site, meeting customer delivery and quality expectations whilst maximizing and continuously improving site efficiencies and minimizing costs.

How you will impact WestRock:

• Full responsibility of people management for both the Warehouse and Transport departments.

• All aspects of people management for direct reports; including absence management, daily manning (agency and permanent headcount), recruitment and onboarding, performance management, investigations, disciplinary and grievances, payroll and hours management (annualized hours and driver hours management), tacho infringement reviews, communications such as team briefings and employee forums.

• Main point of contact for internal and external customers to ensure the efficient and effective running of the site.

• Provide daily operational leadership and ensure site delivers day to day service requirements.

• Effectively manage and develop team members with specific coaching provided to Supervisors and Training & HSE Coordinator.

• Motivate team and support the identification of training requirements / gaps - defining optimum organisational structure of site.

• Manage projects/organise workloads.

• Work closely with Continuous Improvement & Quality Manager, Training & HSE Co-Ordinator and Operations Manager to raise overall standards - ensuring consistency of approach within the business.

• Support the Training & HSE Coordinator in providing a safe working environment through facility management, risk assessments, safe systems of work, support accident investigations, promoting a positive safety culture through accident and near miss reporting whilst ensuring site adheres to legislative requirements at all times.

• Support the Training & HSE Coordinator in setting up and maintaining a robust training system, ensuring all of site are adequately trained and signed off as competent, ensuring refresher training is carried out as and when required.

• Support the Operations Manager to deliver daily and annual site targets, budgets and KPI’s.

• Support the Continuous Improvement & Quality Manager implement and drive continuous improvement activities across site.

• Develop a data management network of KPI performance to support the site and drive efficiency & improvements.

• Undertake any other duties required by Management.

Skills/Experience required:

• Strong communication, organisational, interpersonal and negotiation skills.

• Management Qualification - Graduate Calibre or similar through experience/vocational qualification

• Previous experience of leading and managing a team

• Methodical with the ability to prioritise workload

• Excellent verbal and written communication with the ability to adjust communication style to interact with employees and internal & external customers

• Ability to remain calm under pressure

• Innovative thinker and great problem solver with the ability to apply "out of the box" thinking and knowledge to frame, simplify, and solve complex challenges

• Extremely detail-oriented, adept at planning and completing work with thoroughness, giving attention to specific information and individual details

• Desirable: CPC

WestRock (NYSE:WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock's team members support customers around the world from locations spanning North America, South America, Europe, Asia and Australia. Learn more at www.westrock.com.

WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.