General information

Ref # 17521

Remote? No

Ally and Your Career

*

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

Knowledge is power! We are looking for an individual with a strong background and interest in building successful skill development structures and processes to help our operational employees advance their skills, knowledge, and improve performance.

The Specialist - Business Line L&D is responsible for facilitating training and managing training projects of varying scope and complexity. Join a highly collaborative training team environment; showcase your experience, facilitation skills, organization/project management skills.

The Work Itself

• Manage and execute learning strategies in alignment with business objectives that drive results; ability to identify links between key business issues and assigned learning projects. May perform instructional design and/or program management work as needed.
• Deliver engaging classroom and virtual training courses that positively impact the learner by enhancing their skills, knowledge, and business performance.
• Develop and maintain trusted partnerships with Insurance Operations teams, support partners, enterprise Learning & Development teams, and other stakeholders.
• Facilitate working sessions with business-line and cross-functional matrix partners to plan and execute strategic training initiatives.
• Support or lead projects of varying size and scale in support of operational learning needs. Ensure training or project delivery is in accordance with requirements and timelines.
• Evaluate individual and organizational development needs.
• Develop and deliver training courses and programs aimed at skill development based on current business needs, being mindful of cost/benefit of learning approach.
• Evaluate course efficiency through end of course evaluations, participant comprehension, and operational metrics, making vital content revisions.
• Create and present new and innovative learning initiatives and solutions to address business learning requirements.
• Manage and support awareness and training efforts for various Ally business-line teams.
• Engage and fully support Ally's LEAD Core Values, culture of Diversity and Inclusion and employee engagement.

The Skills You Bring

• College degree specializing in Learning and Development, or related field of study preferred.
• Ability to lead and run new Learning & Development focused projects from needs analysis to post-delivery evaluation.
• Distance learning/virtual teaching experience preferred.
• Strong organizational skills with the ability to work independently, manage multiple initiatives, apply analytical skills, and think creatively.
• Project management experience is preferred.
• 2-3 years industry experience in Customer Service or Learning & Development is preferred.
• Automotive mechanical knowledge is desirable.
• Understanding of operational policies, procedures, and specific job functions at the local level.
• Technical proficiency with Microsoft suite is required.
• Strong verbal/written communication skills.
• Ability to collaborate across the organization with varying levels of leadership.

How We'll Have Your Back

*

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including: * Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting. * Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs. * Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially. * Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts. * Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range:

Emerging: 55000

Experienced: 67500

Expert: 80000

Incentive Compensation: This position is eligible to participate in our annual incentive plan