Essential Functions:

The Controls Support Engineer provides onsite technical support for automated material handling equipment in warehouses and distribution centers, using complex troubleshooting and problem solving with an array of technical tools.

• Program, troubleshoot and repair interface between Programmable Logic Controls (PLC) and Material Flow System (MFS).
• Program, troubleshoot and repair sensors, scanners, visualization systems, motors, frequency inverters and encoders.
• Assist in identifying root cause of faults and production errors.
• Work with Onsite staff and software developers to ensure maximum system uptime.
• Analyzes system daily operation reports to track and identify opportunities for continued improvement.
• Designs test scenarios to identify system issues.
• Trains internal and external customers to increase system knowledge, resolve issues and prevent issues from recurring.
• Updates help-desk ticketing system to track, monitor and resolve issues.
• Creates documentation and training materials for system users and system service & maintenance.
• Participates in customer and internal meetings.
• Work as part of an international team to ensure maximum system uptime and performance.
• Attends and participates in customer and internal meetings.

Qualifications:

• 4-year degree in Engineering or equivalent combination of education and experience in similar work.
• 1+ year of experience with PLC, .net or Siemens S7 PLC.
• Knowledge of controlled drive engineering.
• Familiarity with automation technology, e.g. conveyors, automated cranes, packaging technology.
• Knowledge of bus systems, e.g. Ethernet, ASI, Profibus
• Experience with AUTOCAD or E-Plan is a plus

No external sponsorship. This role is onsite - shift 6p-6a, Fri-Sun