Do you aspire to create best-in-class training programs and content? To develop training that truly engages and helps people grow personally and professionally?

Boqueria® Restaurants is on a mission to be a best-in-class learning organization in the restaurant industry – and are looking for a dedicated Director of Learning & Development to lead the charge. Boqueria is a Spanish tapas restaurant group on the East Coast, with 10 locations spread throughout NYC, DC, Chicago, Boston, and West Hartford and an 11th set to open in Atlanta in 2024.

Are you our Director of Learning & Development?

Reporting to the VP, Human Resources (People & Culture), the Director of L&D partners with Operations and People & Culture to direct, plan, implement and maintain training, development, and performance enhancement programs aligned with the objectives and strategy of the company including a best-in-class company culture.

This role is expected to influence others; create and implement organizational structures, systems, and resources; innovate and move the business forward, be a thought leader and a change agent.

You’ll thrive in this position if you are:

• Experienced & capable of delivering L&D tools to achieve our mission.

• Operations-centric and able to engage in and design for restaurants.

• A system builder who can build & improve systems while enhancing culture.

• Hospitality-minded with the ability to engage in dialogue about food, service, and experiences.

Responsibilities:

Here’s the kind of work you’ll get to do:

• Create and improve all-level, company-wide learning and development curriculums, content, and programs that support our operations and culture.

• Ensure all team members have access to content, tools and systems to execute at the highest level and constantly grow within the organization

• Measure, evaluate, and continually improve learning and development programs as operational performance drivers (sales, productivity & profit) and team member success (engagement & retention).

• Develop in-restaurant certified training team members and build restaurant opening training teams.

• Enable and support a Learning Management System (Wisetail) for users and content.

Qualifications:

Required

• Bachelor’s Degree or equivalent with certificate or study in the areas of Human Resources, Adult Learning, Training, and Organizational Development

• 5+ years of restaurant experience, preferably in an upscale or fine dining chain

• Knowledge of curriculum and training design principles, teaching and instruction of individuals and adult learners, and measurement of training and development program results.

• Proven learning and development leadership experience.

• Proficient in a variety of technology, especially Wisetail, Articulate 360 & MS Office.

• Excellent stand-up classroom teaching skills.

Preferred

• 3+ years of instructional design/content development experience or facilitation of workshops, seminars, or training meeting

• PHR, SPHR, SHRM-CP, SHRM-SP preferred

Why Boqueria?

• Work with great people who love hospitality

• Competitive pay and comprehensive benefits

• A strong company culture with high standards

• Be part of growing an upscale restaurant group into new markets

We are an equal opportunity employer. We do not base our employment decisions on an applicant's race, sex, sexual orientation, age, color, national origin, citizenship, disability, handicap, veteran status, or any other factor prohibited by local, state, or federal law.