Company Overview

Wherever you work and whatever role you fill, when you represent the Bridgestone name you know that you are a valued teammate who is part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just a salary. We provide formal training, competitive performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan to help build your future.

We believe people can only provide superior service and quality to others when they are allowed to bring their whole selves to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

Bridgestone Americas, Inc. is headquartered in Nashville, Tennessee and is the U.S. subsidiary of Bridgestone Corporation headquartered in Japan. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products to address the needs of a broad range of customers and industries.

Job Category

Retail

Position Summary

The Analyst, Retail Operations directly supports BSRO retail locations and corporate store support center departments. This individual must be able to understand the needs of the business unit along with company business strategies. This role involves gathering data from a multitude of internal and external data sources, validation of data for accuracy, as well as the development, implementation, distribution, and maintenance of cadenced and ad-hoc reporting. This role is focused on delivering results through accuracy, efficiency, and continuous improvement. They are responsible for professionally managing and developing the analytic tools, reports, processes, and controls that are needed to assist all areas within the organization to achieve performance and productivity goals.

Responsibilities

Reporting, Data, and Analytics

• Process, track, analyze and verify the accuracy of respective programs to ensure they are within corporate guidelines and budgets

• Create and provide analysis and reports using multiple data platforms

• Provide support to Store Support Center leaders, Retail Operations team, and BSRO field leadership which includes developing and running reports, researching issues, and providing analysis and data-driven recommendations

• Development and distribution of ad-hoc reporting requests

• Recommend countermeasures based on business analysis

• Develop operational procedures and documentation of data flow

• Perform data verification as needed

Operational Cross-Functional Support

• Work with cross-functional business partners as needed for operational and reporting/analytics-related projects

• Lead and support special projects as directed by management, including but not limited to operations meetings and events, field impacting items management, operational excellence initiatives, BSRO projects such as NLC, Presidents Trip, etc.

Expense Management and Budget Reconciliation

• Payment and reconciliation of expenses for the Retail Operations and Field Operations Cost centers

• Provide support for expense management and reconciliation for large-scale BSRO Meetings and events

Required Qualifications

• Bachelor’s degree in business or related discipline OR a minimum of 3 years equivalent operations experience

• Proficiency in MS Office Suite (MS Office, PowerPoint, Teams, SharePoint and advanced Excel skills)

• Experience with data visualization tools (Alteryx, Tableau, Power Bi)

• Experience with Lawson, and other relevant financial systems

• Ability to problem solve quickly identifying issues, finding efficiencies, and providing solutions

• Strong attention to detail

• Ability to demonstrate excellent oral and written communication and presentation skills, including the ability to clearly present recommendations and summarize complex issues

• Ability to work independently, as well as be a strong team player

Preferred Qualifications

• Retail automotive experience preferred

Note: This job description is not all-encompassing and is meant to provide an overview of the role

We are relentlessly focused on empowering you with unique opportunities to make a meaningful impact and help shape your career. What really matters at Bridgestone is providing our teammates with the tools, support and autonomy to ensure you feel fulfilled and have clear direction to reach your goals.

We offer a variety of experiences to help you build the career that matters to you.

Minimum Qualifications

Typically requires a bachelor’s degree and a minimum of 3 years of related experience; or an advanced degree without experience; or equivalent work experience

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.