JOB REQUIREMENTS: This position supports the WI FSET program in an administrative and customer service capacity. This role is a fully on-site position in Milwaukee, WI. Essential Duties and Responsibilities: * Answer general inbound calls and place outbound calls with the goal of increasing business, customer satisfaction, and customer retention. * Follow basic procedures and scripts, using fundamental knowledge of company and project directories, services, and products to assist customers and clients. * Type or generate letters and other documents as necessary. * Assist in the maintenance of the office record and filing systems. * Retrieve, log, and route correspondence (faxes, email, letters, etc.). * Prepare and log outgoing and incoming shipments. * Ensure document control of mail and project correspondence. * Handle mail and postal machine.-Assist with coordination of meetings both internally and with the customer and participate as necessary. * Backup support for recording and providing meeting minutes within the required time frame as necessary. * Scanning documents. EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We\'re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Hourly Base Pay Minimum for this Position \$ 12.36 Hourly Base Pay Maximum for this Position \$ 17.00 ***** OTHER EXPERIENCE AND QUALIFICATIONS: Minimum Requirements: * High School diploma, GED, or equivalent required. * 0-2 years of experience required.. ***** APPLICATION INSTRUCTIONS: Apply Online: https://maximus.avature.net/careers/FolderDetail/21271?mode=job&iis=MAXOutreach&iisn=MaxOutreach