Are you passionate about after sales and ready for your next challenge? If so, we encourage you to join us as After Sales Administrator Temporary, in Lugagnano Val d'Arda (PC), Italy.

Reporting to the Lifecycle Services Manager, the After Sales Admin is in charge of quotations and orders, managing sales activities to make sure that all customers’ queries are attended on time and with expected quality.

In This Role, Your Responsibilities Will Be:

• Receive, evaluate and prepare: quotations of spares parts, components, assemblies and accessories of shipped valves;

• Submit request for quotation to accurate Order Entry: quotations of products purchased at time of the relative valve manufacturing stage;

• Acknowledgment to Order Entry department;

• Submit to Purchasing department Request to purchase parts and accessories according to Purchase Order received from the customer;

• Lead and release paperwork;

• Notify all internal & external customers on any parts obsolescence issues etc.;

• Act as first point of contact for receiving customer inquiries related to all after sales activities

Who You Are:

You understand the interdependence of internal customer relationships. You focus on priorities and set stretch goals. You relate comfortably with people across levels, functions, cultures, and geography.

For This Role, You Will Need:

• Qualified in a Technical/Engineering field;

• Fluent in English;

• Tact and ability in taking care of internal and external customers;

• Proficient in MS Office Applications

Preferred Qualifications that Set You Apart:

• Experience as Price Quoting and Selection / Order Entry / Customer Service;

• Experience in an Oil & Gas Industry;

• Preferable technical knowledge about all type of products. Be up to date with new product developments and manual releases;

• ERP knowledge is a plus

Our Offer to You

We are looking for a talent who wants to take the opportunity to move first steps in a stimulating environment with a temporary contract.

We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans to equitable opportunities for growth and development, we strive to create a workplace that is supportive and rewarding.

Our flexible work from home policy allows you to make the best of your time, by combining home office days with collaborative experiences in the office so that you can personalize your work-life mix.

We are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

Moreover, our employee resource group will empower you to connect with peers that share the same interest, promote diversity and inclusion, and positively contribute to communities around us. We are committed to providing an inclusive, open and welcoming workplace environment for people, helping all to make the most of their professional potential

Requisition ID : 24005048

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.