CMMS Administrator

Job ID

164808

Posted

30-Apr-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative

Location(s)

London - England - United Kingdom of Great Britain and Northern Ireland

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for aCMMS Administrator

Job Responsibilities

As a member of the Account Team, the CMMS Administrator will be responsible for the CMMS technology, data integrity, and the applications support, evaluation, and training. Perform analysis of the software application to ensure consistency, data integrity, and optimum performance within the environment. This includes all CBRE platforms – ServiceInsight, MyVantage, Maximo/FMP and SI&/Jarvis.

MAJOR RESPONSIBILITIES OF THIS POSITION INCLUDE BUT ARE NOT LIMITED TO:

Leadership and Management:

• Lead a matrixed team of CMMS users across Europe and provide interface with other regions.

• Work with D&T teams to ensure effective deployment of CMMS technology on the account, act as a subject matter expert on the system to the account providing training as required and provide leadership on data integrity.

• Ensures processes are in line with overall CBRE standards and best practices. Promotes Best Practices in all customer service functions and ensures corporate policies are followed

• Provide leadership to CMMS users across the region to ensure standardization of use of the tool.

Operational Responsibilities:

• Responsible for the upkeep of CMMS data through the CMMS team across the European region.Expectations include, but not limited to:

• Building set ups

• Assets – add new, update, and take out of service

• Users – add new and remove as necessary

• PMs – Set up new, update existing, etc

• Dispatch Matrix – maintain current with vendors and technician/engineers/FM as necessary

• Vendors – active vendors are updated and removed as necessary

• Technical documentation/information – update warranty info, procedures, drawings, attached tech manuals, tech notes, etc.

• Attach predictive services reports to associated assets or systems

• Others as defined

• Audit CMMS for consistent and accurate use by all participants. Develop reports to send to appropriate leadership and follow-up on progress.

• Interfaces with the vendor base, solving specific problems as they arise and participates in meetings as required.

• Liaison between CBRE, account, and CMMS software provider. This also includes being the liaison with Account Technology Relationship Manager.

• Liaise with the account Technology Relationship Manager to ensure smooth deployment of maintenance and upgrades.

• Coordinates all technological and process/procedural changes within the team.

• Ensures the integrity of all data input and output.

• Develop and run reports for both internal and external customer metrics.

• Provide support to the Europe Regional Alliance Director in managing account governance and assurance processes across the region

• Participates in all applicable CBRE Global Knowledge Networks (GKN).

• Adoption of the Syngenta Management of Change (MOC) to ensure asset changes are appropriately documented.

Person Skills

· 8+ years related work experience with 5+ years related to CMMS support.

· Strong Maintenance and FM background

· Strong analytical and user support skills.

· Ability to manage multiple priorities with high flexibility and rapid response time.

· Exceptional organizational, attention to detail and follow-through skills.

· Proficient in work order management software and Microsoft Office applications.

· Strong Excel skills and working knowledge of Smartsheet would be beneficial

· Demonstrated problem solving ability.

· Strong written and verbal communication skills with problem-solving ability.

· Ability to act decisively within a team environment to solve facility issues while adhering to corporate policy.

• RESPECT: We act with consideration for others’ ideas and share information openly to inspire trust and encourage collaboration

• INTEGRITY: No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for

• SERVICE: We approach our clients challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities

• EXCELLENCE: We focus relentlessly on creating winning outcomes for our clients, employees and shareholders

About CBRE Global Workplace Solutions:

As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry’s top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune’s “Most Admired Companies” for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”

Application Process:

Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.

No agencies please.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

#GWSEMEA

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

Bachelor's Degree (BA/BS) from a four-year college or university in a business or information technology related field. 1-3 years of experience in consulting or related field.

CERTIFICATES and/or LICENSES

None.

COMMUNICATION SKILLS

Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.

FINANCIAL KNOWLEDGE

Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.

REASONING ABILITY

Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.

OTHER SKILLS and ABILITIES

Basic-to-intermediate knowledge of computer software and hardware (i.e. JDE, SAP, PeopleSoft). Basic-to-intermediate organizational skills, attention to detail. Ability to work well under pressure with proactive approach to routine and non-routine occurrences. Ability to execute test scripts for testing scenarios.

Effective time management skills. Ability to handle multiple priorities and deadlines while producing accurate, high quality outcomes.

SCOPE OF RESPONSIBILITY

Decisions made with understanding of procedures and company policies to achieve set results and deadlines. May recommend improvements in department efficiencies, process, procedure, and/or policy. Able to handle multiple projects, deadlines and assignment successfully. Errors in judgment may cause short-term impact to co-workers and supervisor.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)