Description We are offering an opportunity for a Director role within the Paper/Packaging industry based in Fort Washington, Pennsylvania. This role involves leading the daily operations of our detail oriented Services organization, with a focus on improving processes and systems, managing team performance, and overseeing financial and performance reporting. You will also be expected to collaborate with different departments within the company.

Responsibilities:

• Lead the daily operations of the detail oriented Services organization, including implementing improved processes and systems

• Act as an escalation point for detail oriented Services team members and our customers

• Oversee the execution of detail oriented Services and Customer Operations strategies

• Collaborate with external organizations to supplement our delivery capabilities

• Work closely with other company leaders and departments to operate the detail oriented Services organization effectively and profitably

• Represent detail oriented Services as an organizational leader in collaboration with other parts of the organization including Sales, Marketing, Finance, Product Management, Development, and HR

• Manage and develop the detail oriented Services project managers and managers, which includes but is not limited to performance management, recruitment, retention, and overall leadership responsibilities for the team

• Mentor and support managers in their efforts to effectively lead their teams

• Possess strong interpersonal and negotiation skills, with a high degree of self-motivation, ability to work independently and make sound and effective decisions that may impact project execution, financial results, and customer relationships

• Maintain a high proficiency level in computer skills including Microsoft Word, PowerPoint, Excel, and Project

• Display excellent organization, time management, and presentation skills. Requirements • Must possess a strong understanding of the Paper/Packaging industry

• Proven experience in a Director role or similar leadership position

• Demonstrated proficiency in using 3M

• Familiarity with ADP - Financial Services

• Experience in managing CapEx

• Proficient in the use of CMMS (Computerized Maintenance Management)

• Knowledge of About Time software

• Experience in managing Budget Processes

• Strong understanding of Compliance regulations and procedures within the industry

• Demonstrated experience in Construction management

• Knowledge of Electrical Circuits is necessary

• Excellent leadership, communication, and decision-making skills

• Ability to develop and implement strategic plans and manage teams effectively.

• Proven track record in improving operational efficiency and performance.

• Bachelor's degree in Business Administration or related field required, Master's degree preferred.

• Must be able to balance multiple priorities and meet deadlines.

• Strong analytical and problem-solving skills.

• Excellent written and verbal communication skills. Technology Doesn't Change the World, People Do.®

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