Job Information
Kuehne+Nagel Senior Carrier Management Expert - Road Logistics in Dubai, United Arab Emirates
In this exciting opportunity, your role will be to fully focus on increasing the commercial sourcing and improving the operational performance of Kuehne+Nagel’s road logistics trucking companies and customs brokers.
Your Role
You increase the truck carrier portfolio and improve service performance and daily operation KPI's. Your long-term goal in this position is to structure daily operational tasks and to monitor vendor performance. You set priorities, shape processes, guide people, work with TMS systems and develop a sufficient carrier infrastructure, while building a professional and friendly image to the internal and external customers.
Your Responsibilities
Maintain carrier contracts and introduce new carriers and customs brokers to the portfolio, including rate negotiations and onboarding according to our standards
Ensure that our operations and transactions meet all customs regulations, standard operating procedures specific to each client
Communicate and build relationships with internal and external customers, service providers, border agents and destination branches, liaising with other Kuehne+Nagel stations within the GCC network
Ensure client deadlines as well as internal deadlines and procedures are adhered to, and liaise with suppliers and/or 3rd party to ensure timeous collection of cargo
Manage all warehousing and trans-shipment operations and/or domestic deliveries
Ensure that supplier invoices are reflecting agreed transport tariffs #LI-KP1
Assist to maintain good service levels and revenue margins as per the contracted rates; writes offs, errors are to be kept to a minimum, preferably avoided completely
Quick response to operational escalation including CAPA handling
Your Skills and Experiences
At least 5 years of experience in road logistics
Excellent understanding of the trucking industry in the GCC countries, especially the UAE
Knowledge of customs brokerage in the GCC countries
Leadership experience
Strong negotiation and problem solving skills
Ability to think and act quickly and independently
Good Reasons to Join
We offer an employee-friendly environment for you to develop and grow to become a skilled transportation logistics professional in a challenging and fast-developing company with a competitive salary and opportunities for further development within the Kuehne+Nagel Group. If like us, you put customers at the heart of everything you do, you can expect to be rewarded with a full package of benefits on top of a salary that grows with you as you grow in our busin
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.
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