Job Information
Mosaic Pediatric Therapy Facilities Manager in Charlotte, North Carolina
Facilities Manager
About Us
Mosaic Pediatric Therapy is a leading provider of life-changing therapy for children with autism. Our mission is to expand the reach of our services to touch the lives of more children and families in need. Mosaic was recently ranked #34 (#4 in healthcare) on Glassdoor’s Best Places to Work 2024. We also rank in the top 3% of autism therapy companies nationally in patient satisfaction (source: BHCOE benchmarking).
About the Opportunity
The Facilities Manager will report directly to Mosaic’s Director of Development, Facilities & Real Estate.
This team member will play a critical role in supporting Mosaic’s portfolio of best-in-class therapy clinics. The Manager will maintain relationships with clinical leaders and vendors, acting as Mosaic’s on-site representative as needed, to ensure seamless building operations consistent with Mosaic’s reputation as a national leader in pediatric therapy.
Responsibilities
Act as a subject matter expert to support the ongoing facilities management of Mosaic’s portfolio of industry-leading clinics
Partner with Mosaic’s head of real estate to formulate and execute Mosaic’s facility management strategy with supporting systems, processes and technology
Cultivate and maintain strong relationships with landlords, property managers and third party vendors
Establish and maintain relationships with key facility contracts including, janitorial, landscaping, pest control, HVAC, utilities, etc. and manage contracts
Manage and respond to business leader requests in Mosaic’s facilities ticketing system, coordinating work to successfully resolve issues and complete repairs (as supported by Mosaic’s Facilities Project Coordinator)
Monthly oversight of facilities budgets and spending; approve and maintain budget for Incremental Service Requests outside of standard contract
Oversee clinic audit system for compliance with fire & life safety and local code requirements
Maintain a safe and efficient clinic environment
Routinely travel on-site to clinics to ensure standards are kept consistently by reviewing current conditions
Management of Facilities Coordinator
Provide consistent reporting to leadership to show efficiencies and/or areas of attention needed
Education, Experience, and Skills
Excellent organization, problem-solving, and critical thinking skills
Excellent interpersonal skills, good oral and written communication skills
Good organization and time management skills
Associate’s Degree
Minimum of 5 years of commercial real estate and/or facilities management experience (healthcare experience preferred)
Knowledge of OSHA requirements
Experience managing a multi-site, leased portfolio of facilities
Organization and communication skills necessary to lead complex and resource-intensive projects in a fast-paced environment
Willingness to travel to serve as Mosaic’s on-site representative when necessary
Ability to establish and maintain effective working relationships with internal and external stakeholders
Advanced proficiency in Microsoft Office suite of products
Mosaic is an Equal Opportunity Employer
Powered by JazzHR