Job Description

The Senior Team Leader, Order Management will be responsible for providing leadership and oversight to the order management functions including leading the facilitation of strategic improvements within order management operations and with strategic partners. You will provide key decision support to the Global distribution team and store support leadership within regional offices. Success in this role includes overseeing and monitoring ongoing operations and evaluating supplier performance while working with both internal and external stakeholders to address and mitigate risk, resolve issues, and ensure that the order management objectives and priorities are broadly shared and understood within our teams.

Responsibilities:

• Directs the activity of Order management teams.

• Ensures alignment between internal team and overall Merchandising / Order management strategy and objectives and the development and application of advantageous supplier arrangement and sourcing strategies.

• Engages with suppliers and shippers to ensure alignment with WFM quality standards, reduce order management lead time and minimize inventory exposure.

• Identifies high-quality and profitable suppliers and initiates business and organizational partnerships.

• Negotiates with suppliers to secure mutually beneficial and sustainable terms and agreements.

• Collaborates with Category managers and other internal stakeholders to develop Order management objectives (cycle time, replenishment and delivery schedules, cost parameters, etc.).

• Monitors Order Management processes and outcomes to ensure key objectives are met and costs are held in check.

• Identifies and resolves emerging issues by defining, developing, driving, and supporting system and process improvement initiatives.

• Ensures team services adapt and change as the business evolves

• Consults with Category, Merchandising and other WFM stakeholders on inventory risk and related issues, trends and challenges.

Skills:

• Able to develop strong relationships and engage in strategic conversation with senior-level stakeholders, internally and externally.

• Identifies gaps in understanding, formulates resolution strategies and delivers clear and compelling communication.

• Ability to translate overarching strategic objectives into clear, actionable actions at the local and regional level.

• Identifies risks and threats in current and emerging procedures, order management relationships, customer trends and markets

• Understands how these threats may impact business operations, financial returns and the company’s competitive position.

• Leads detailed task / project planning, including cost, schedule and resource requirements.

• Ensures planning incorporates data and information from customer, supplier, partner and company perspectives.

• Collaborates with task / project stakeholders to identify, evaluate and resolve emerging and anticipated issues.

• Leverages data-driven insights to recommend and implement task / project management and delivery methodology continuous improvement.

• Demonstrates clear understanding of WFM’s core business, order management and customer / market / partner interfaces.

• Assesses how products, processes and operating models impact the company’s business.

• Understands how changes in customer expectations, the competition, new business, new markets and evolving strategies impact the company’s competitive position and long-term prospects

Education & Experience:

• BA/BS degree and 6-8 years’ relevant experience OR equivalent combination of education and relevant experience.

• 2-4 years leadership experience.

  At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Who are we? Well, we seek out the finest natural and organic foods available, maintain the strictest quality standards in the industry, and have an unshakeable commitment to sustainable agriculture. Add to that the excitement and fun we bring to shopping for groceries, and you start to get a sense of what we’re all about. Oh yeah, we’re a mission-driven company too.

Whole Foods Market attracts people who are passionate - about great food, about the communities they live in, about how we treat our planet and our fellow humans - and who want to bring their passion into the workplace and make a difference.

Learn more about careers at Whole Foods Market here (http://www.wholefoodsmarket.com/careers) !

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