Responsible for travel processing in the Jackson Schools Business Services Office. Travel processing includes RTAs, VP5s, and VP2s. As well as processing, travel card payments and other related tasks.Track travel processing from BSO through Office of Accounting.Customer service activities for all travel processes, routine communication, research, monitoring budget, compliance, and compliance documentation. Follow standard operating procedures and communicate travel processes to customers and staff.Provide customer service, keeps management, employees, and clients up-to-date on current policy, procedures and related official information. Track metrics to measure program success through adherence to scope, timeliness, budget maintenance and forecasting, and customer satisfaction. Perform research and develop graphs, charts, spreadsheets, correspondence, reports, and presentation materials as requested. Identify efficiencies in processes and resources to meet customer needs and follow all federal, state, and university processes and guidanceStay current with applicable federal, state and university rules and regulations, interpreting and ensuring compliance. Other related functions as assigned.